Procedures
SBGO&M Maintenance Teams deal with several work procedures:

• Corrective work orders;
• Preventive work orders;
• Emergency work orders;
• Operation work orders;
• Client request;
• Event report.

Each activity is connected and regulated by a computer system that is integrated to all projects and services that control the level of stock, approval of work orders and update the performance of maintenance.

Information Technology

SBGOM Projects being geographically located all over The Kingdom dictates a special Data Distribution/Contribution Strategy that will provide efficient tools to various decisions makers in Operations and upper Management. In this Sequence, a huge Infrastructure Network LAN, WAN was built and implemented by our Information Technology (IT) department. This Network binds our Head Office to all Projects where interacting And browsing the Data Base Central can be achieved, either from resident terminal within the Domain or from outside through our Proxy Server.

Accordingly, E-Business Applications were implemented namely:

- ORACLE 11i ERP (Enterprise Recourse Planning) Financial, Distribution, and Human Resources Management   System.
- Maximo CMMS (Computerized Maintenance Management System) Integrated With Oracle.
- In House Developed Applications using ORACLE 6i Forms and Reports Builder.
- Microsoft outlook forms flowing accordingly to Visual Basic Language Control.
- Electronic Archiving System KOVIS

The IT Department, in continuous efforts to follow The Company Quality Policies, A written Procedure was dedicated for this purpose. The IT Quality Procedure establishes and highlights paths to be followed depending on Internal Responsibilities and Existing Operational Structures.

IT is moving steadily according to the progressive changes, new demands and challenges as acquired. Where Information security plays a relevant and essential role, SBGOM Management opted to invest and be protected against threats in order to ensure the division business continuity and avoid damages from various form of security breach by adapting the “Retention Of The Original British Standard Identifier” BS 17799.

Computer Maintenance Management System

• One effective network is utilized to connect each maintenance family to assure the efficient flow of information.
• In summary, the maintenance operation is decentralized while control and development of maintenance are centralized.