To all Property Owners & Real Estate Developers in the Gulf region

Subject: Property Management, Group Rate O&M and Property Preservation Proposals

Dear prospective SBGOM faithful Customer:

The Gulf region is presently experiencing one of the biggest speculative building booms in its history. In Dubai alone more than 150 towers in mixed use undertakings along with the world largest integrated leisure complex and the tallest building on earth that are presently under construction in different parts of the emirate. A single development just south of the Dubai Marina called Jumeirah Beach Residence entails creating homes for more than 100,000 people, all of which is expected to be complete within the next three years. This development trends will surely release a flood of new apartments and villas in the region. All those properties will definitely require Operation and Maintenance upon completion whether occupied or vacant. Hence they need SBGOM Property Management, Group Rate Operation & Maintenance, and Property Preservation Programs all of which are here to serve you and to bring you the needed confidence and reassurances that a sound investment decision deserves in order to yield profit to all its shareholders.

All SBGOM programs are tailored to the market needs. Mainly SBGOM has the program that can preserve the longevity of your newly built properties which might have surpassed the market demand by safeguarding their major assets from dilapidation besides keeping them in good operational condition as if they were in full use.

We herewith invite you to review SBGOM type of contracts and contact us the soonest to set your properties on the most convenient and cost saving program. Those contracts are well defined and systematic in nature yet flexible enough to meet the requirement of various clients’ needs or building ordinances. They are as follows:

1. Property Management (PM) : PM improve the efficiency of the management of multi let office buildings resulting in better value for the money spent which result in lower Tenants service charge costs. PM assist in defining Client objective which will then be achieved by effective management and coordination of inter active services. PM is the management of building Mechanical & Electrical (M&E) installations to include equipment, performance monitoring, maintenance contracts and Client fit-outs.

What does PM do?
• Solve technical problems
• Project manage or provide technical input to refurbishment, new installations or modifications to existing Tenants fit-outs
• Oversee maintenance contracts, including monthly reporting and performance monitoring
• Assess condition of plant, prior to any undertakings
• Provide condition survey reports and suggest alternatives to improve value for money

What are the benefits of PM?
• Maximize the performance of the buildings services and hence the value of the property asset
• Resolve operational problems resulting in improved relationships with Tenants
• Optimize the use of energy to reduce waste and costs
• Ensure that the provision of services or refurbishments is a recoverable service charge cost
• Review service charge budgets and certificates to determine if works proposed or carried out are properly expensed from the service charge, including expenditure from sinking funds
• Optimize energy use by periodic review of users needs of the buildings to reduce waste and costs

2. Operation Maintenance (OM) : OM offer Public Institutions, Residential, Industrial and Commercial facilities an optimized services program that include periodic preventive maintenance activities, long-range maintenance schedules and emergency repair procedures. OM focus on improving and implementing working methods and tools for the most efficient and economical work performance possible, while placing high emphasis on health, safety and conservation of natural resources. In addition, in view of the ongoing construction booms, we also offer a Group Rate O&M.

What OM cover?
• The assignment of a Project Manager
• The set up of a tailored Computer Maintenance Management System (CMMS)
• The assignment of a permanent project roving team
• Periodic preventive maintenance visits and emergency calls
• The provision of consumable, spare parts and materials
• The provision of vehicles, equipment, tools, and special testing and calibration instruments
• The provision of a quality assurance and technical audit team

What is a Group Rate O&M program?

In another word, what constitute various properties to qualify to a Group RateProgram? Definitely, several compatible items need to be considered, among them three major items sort of impose themselves to make our program viable beside cost and they can be listed as follows:

1. The facility’s location within a group of properties join together to benefit from our offering can be the first item of limitation and boundary guidelines.

2. The facility’s asset under consideration for O&M services that is compatible with similar assets in the rest of the properties under consideration in that group.

3. The facility’s contribution in service space to the group as we need to define the minimum office space and workshop area allocation that each facility provide to the group for SBGOM to undertake the program services.

3. Property Preservation (PP) : PP provide a contract to various un-used, vacant properties that require periodic OM services for proper conditioning and mainly to safeguard their investment value against dilapidation. PP list of services will be tailored to each property resulting from a thorough company surveyor’s inspection of the premises.

In summary, I would like to express SBGOM keen interest in safeguarding your interest as Investor, Developer, and Contributor to the ongoing regional developments by offering our expertise and creativity in the fields of Operation and Maintenance. As we hope the above listed contracts can be of service to your organization, we look forward to hear from you in the near future.

Sincerely yours;

SBGO&M Business Development Department